Our providers value face time with their patients. The medical industry has seen a shift away from physician continuity and interactions. We believe patients should be able to see their doctor directly every time they come in for a visit.
Our doctors have more direct time to focus on you and your care. We accomplish this by continually managing and limiting our total population size to 1/5th the industry standard.
We extend our slotted time with patients to allow more time one-on-one with your doctor. We aim for visits to never feel rushed and to provide adequate time for proper exams and discussions with your provider.
We show respect to our patients and their time by making sure appointments start when they are scheduled.
Our office engages in following up with patients to help remind, support and answer questions about your care. We follow up with whatever is needed to support your care from test results to reminders about outstanding orders made by your doctor.
Our multidisciplinary team answers your call, not an automated push button system.
There are three key elements to know about becoming a patient of our practice:
Our Legacy, Our Focus: With nearly 40 years of history in the community our health center is an expert in the industry. Not only in providing unparalleled medical care but best in class customer service as well. We focus on continuing to deliver what patients tell us matters most to them. Joining our practice means you can expect patient focused services as part of our standard of care.
1. PREVENTIVE COACHING: Both of our preventive programs focus on preventing disease as well as treating it. In the coaching program we achieve this by establishing a multidisciplinary team of Health Coaches and Physicians. This team helps to support patients in efforts to identify, attain and sustain individual health goals.
2. PREVENTIVE TRAINING: In the training program we achieve our preventive focus by integrating Personal Trainers, Health Coaches and Physicians. The trainers help to jump start health goals and coaches develop long-term strategies for success, all in tandem with your primary care provider.
3. CONCIERGE PROGRAM: This program is sought after by clients interested in additional support from their physician. In this program your physician is able to come to you and is accessible virtually at no additional cost. It also includes office services such as travel and specialist support.
These programs offer extended health services integrated direct with your primary care office. Joining a program means our organization supports you with the services offered under the program of your choice as well as with our primary care physicians.
We believe that health services should focus on what is best for our clients and their health (not insurance companies) as patients are our true customer. The non-medical services within these programs are not covered by insurance companies. We offer them as part of our mission to bring the future of best in class health care to our community.
Medical visits are billed through your insurance. The program fees cover the other services offered. See individual programs for details.